Mario Castillo Electric's Clean Energy Maintenance Plans

Peace of Mind for Your Renewable Energy Investment

Your solar system is designed to last decades — but only if it’s maintained. Our maintenance plans ensure maximum performance, early problem detection, and extended system life.

Fill out the form to get a quote on a solar maintenance plan today!

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Tier 1: Remote Monitoring & Performance Check

For homeowners and businesses who want peace of mind without onsite visits.

  • 24/7 Monitoring Platform Access
  • Production vs Consumption Analysis (baseline check)
  • System refresher & parameter guidance
  • Remote diagnosis of errors/alerts
  • Wi-Fi troubleshooting (lost/changed connection)
  • Firmware & software upgrades (remote, if applicable)
  • Monitoring update: “Is my system working right?”

Recommended for new solar owners or systems under warranty.

Tier 2: System Evaluation & Remote Services

For homeowners and businesses needing deeper remote support and system optimization.
Includes everything in Tier 1, plus:

  • Full system evaluation (performance, sizing, power return)
  • Remote diagnosis of alarm codes & error conditions
  • Remote firmware & software upgrades
  • Recommendations for system upgrades (batteries, inverters, MSP upgrades)
  • Remote support for troubleshooting outages or performance dips

Recommended for systems 3+ years old or showing performance loss.

Tier 3: Onsite Technician Support

For homeowners & businesses needing hands-on maintenance and physical checks.
Includes everything in Tier 1 & 2, plus:

  • Onsite installer/technician visit
  • Voltage testing of all components & wiring
  • Inverter/Microinverter internet status check
  • Physical wiring inspection & reconnections
  • Replace faulty wire connectors/plugs
  • Onsite diagnosis for RMA support (is a replacement covered under warranty?)
  • System upgrade installation recommendations

Recommended for aging systems, commercial sites, or when physical issues are suspected.

Add-On Services

Cleaning Services (boosts production 10–20%)

  • 4x/year (quarterly) full clean + chemical treatment
  • 2x/year (bi-annual) performance analysis
  • Flexible by system size (1–2 hours, 1 technician)

PV System Upgrades (Custom Estimate)

  • Add more solar panels
  • Battery storage installation
  • MSP upgrade
  • Inverter or microinverter upgrade

Troubleshooting Calls

  • Remote or onsite troubleshooting available by appointment
  • Covers power outages, component warranty checks, Wi-Fi issues, and damage inspection

Why Choose Mario Castillo Electric?

  • Decades of electrical expertise — we know your system inside and out
  • Local, fast-response team (no long waits for out-of-town service)
  • Honest evaluation with upgrade recommendations backed by real data
  • Flexible options — from remote-only monitoring to full onsite service
Expert Technicians

Expert Technicians

Local & Family-Owned Company

Local & Family-Owned Company

Free Financing Options

Free Financing Options

One-Year Warranty on Services

One-Year Warranty on Services

100% Customer Satisfaction Guaranteed

100% Customer Satisfaction Guaranteed

Mario Castillo Electric's Experienced Team

MEET JAY FAULK

At Mario Castillo Electric, our strength lies in the expertise and dedication of our team. Leading the way in clean energy sales and support is Jay Faulk, who brings over a decade of hands-on solar industry experience.

Jay is known for combining technical precision with a strong commitment to customer care. His specialties include solar troubleshooting, battery integration, system upgrades, and smart energy automation. Whether it’s a new installation or a complex legacy system, Jay has the knowledge to keep energy flowing smoothly.

He works closely with homeowners and businesses to:

  • Diagnose inverter, circuit, and meter issues
  • Expand and modernize existing solar systems
  • Reactivate and service legacy or abandoned installs
  • Integrate smart platforms such as Modbus, MQTT, and Home Assistant

From fixing inherited problems to designing future-ready solar solutions, Jay ensures that every project is clear, compliant, and built for long-term performance. His leadership adds tremendous value to our team and peace of mind to our clients. Fill out our Quote Form today to optimize savings for tomorrow!

Check Out Our Latest Offers and Specials!

Frequently Asked Questions

Mario Castillo Electric is a trusted name in the renewable electric and solar energy industries, and we pride ourselves on providing exceptional service to our clients. We understand that navigating the world of electric and solar services can be confusing, which is why we’ve compiled a list of common questions. View our resource below for homeowners and businesses.

Why should I switch to clean energy?

Solar energy reduces your electricity costs, increases your home’s value, and lowers your carbon footprint. It also provides long-term energy independence by protecting you against rising utility rates.

Can you service systems installed by another company?

Yes. We specialize in reactivating and servicing legacy or abandoned installs, ensuring they are brought back online safely and efficiently.

Do you offer upgrades to existing solar systems?

Absolutely. We can expand your system with additional panels, add battery storage, upgrade inverters, or integrate smart energy platforms such as Modbus, MQTT, or Home Assistant.

What maintenance is required for a solar system?

Solar panels are low-maintenance, but we recommend periodic system checks. Our services include monitoring performance, diagnosing issues, updating firmware, and ensuring wiring and inverters remain in top condition.

How can I monitor my system’s performance?

We can help you track production vs. consumption in real time. If Wi-Fi is lost or your system disconnects, our team can remotely diagnose and restore connection.

How do I know if my home is a good fit for solar?

Our team evaluates your roof structure, sunlight exposure, current energy usage, and local utility requirements. Even if your roof isn’t ideal, ground-mounted or hybrid options may still be available.

What does the installation process look like?

We handle everything from system design and inspections to final installation and activation of the system, with ongoing maintenance, troubleshooting and beyond. Installation is unique to the size of project but with Mario Castillo Electric you will know the status of the project every step of the way. 

What happens if my solar system stops working?

We offer full troubleshooting and repair services. From inverter resets and wiring inspections, our technicians can identify and fix the issue quickly.

Will I still have power if the grid goes down?

Standard solar systems shut off during outages for safety reasons. To maintain power during blackouts, we offer battery storage solutions that provide backup energy when you need it most.

Which is the right solar panel for my home?

Choosing the right solar panel for your home can be difficult. We can help you simplify the process.
Read our blog for more information!

Choosing the Right Solar Panel for Homes in Long Beach and the Surrounding Areas

Is financing available for solar projects?

Yes. We partner with trusted financing providers to make solar more affordable. Options include low-interest loans, payment plans, and incentives such as tax credits and rebates.

Which battery should I consider when selecting a solar battery?

Sorting through the sea of solar batteries can be a challenge. Read our blog for more insight!

Mario Castillo Electric Powers Up New Solar Battery Services

NEM 1.0, NEM 2.0 and NEM 3.0 - what is the difference between them? What are the advantages of California's new billing NEM 3.0 policy for solar energy

Mario Castillo Electric understands the impact of NEM on customers, clients and the services we provide! Read our blog for the benefits and impacts. 

Mario Castillo Electric Sheds Light on NEM 3.0 & Our New Solar Energy Services

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South Bay and Orange County Communities We Serve

LA County / Southbay Cities:

CarsonCerritos, Compton, Downey, Gardena, Harbor City, Hawaiian Gardens, Lakewood, Lomita, Long Beach, Norwalk, San Pedro, Signal Hill, Palos Verdes Peninsula, Torrance, Wilmington, Lynwood, Lawndale, La Mirada, Paramount, Artesia, Hawthorne, Willowbrook

Orange County Communities:

Rossmoor, Alamitos, Cypress, Seal Beach, Irvine, Buena Park, La Palma, Fullerton, Anaheim, Westminister, Stanton, Midway City, Orange, Garden Grove, Fountain Valley, Costa Mesa, Santa Ana, Newport Beach, Tustin/North Tustin, Huntington Beach, Villa Park, Placentia, Yorba Linda